Answerly is an AI-powered chatbot platform that helps businesses provide 24/7 customer support, answer customer questions, and generate leads. It uses natural language processing (NLP) to understand customer queries and provide accurate and informative responses.
Answerly is easy to use and does not require any coding knowledge. Businesses can create their own chatbot by adding their knowledge base, including FAQs, product descriptions, and other customer-facing content. Answerly also offers a variety of templates and pre-trained chatbots to get started quickly.
Once a chatbot is created, it can be deployed on a variety of channels, including websites, messaging apps, and social media. Answerly also offers a live chat feature so that businesses can connect with customers in real time.
Features of Answerly
- Knowledge Hub: Knowledge Hub is a centralized repository for all of your company’s knowledge, including FAQs, product information, and support documentation. This makes it easy for your chatbot to access the information it needs to answer customer questions accurately.
- Chatbot Builder: Chatbot Builder is a drag-and-drop chatbot builder that allows you to create custom chatbots without any coding knowledge. This makes it easy to create chatbots that are tailored to your specific needs and goals.
- Automated Responses: Automatically responds to customer questions based on your knowledge hub content. This saves you time and effort, and it ensures that customers get the answers they need quickly and efficiently.
- Live Chat: Also offers live chat support, so you can talk to customers in real time when needed. This is perfect for handling complex questions or issues that can’t be resolved by your chatbot.
- Analytics: Provides detailed analytics on your chatbot performance, so you can see what’s working and what’s not. This information can be used to improve your chatbot’s performance over time.
Pricing of Answerly
Answerly offers a variety of pricing plans, so you can choose the one that best fits your needs. The plans range from $39 per month for the Basic plan to $299 per month for the Enterprise plan.
Pros and Cons of Answerly
- Easy to use, no coding knowledge required
- Wide range of features, including knowledge hub, chatbot builder, automated responses, live chat, and analytics
- Affordable pricing plans
- Excellent customer support
- Can be slow to respond to complex questions
- Lack of integration with some popular CRM systems
Answerly is a powerful AI-powered chatbot platform that can help businesses automate their customer service and sales processes. It offers a wide range of features, including a knowledge hub, chatbot builder, automated responses, live chat, and analytics. Answerly is easy to use and affordable, and it offers excellent customer support.
If you’re looking for an AI-powered chatbot platform to help you automate your customer service and sales processes, then Answerly is a great option to consider. It offers a wide range of features at an affordable price, and it’s easy to use.